Shipping policy

Shipping & Handling Policy

Trade Name: LuxeTowel LTD

Contact Information:
Phone:
Email: ChiquitoMainero6499@outlook.com
Address: 9 Haworth Street, Rishton, Blackburn, BB1 4HZ, United Kingdom

Orders will be checked and packed within 5 business days.
You will receive an email with a tracking number once your order ships.
Estimated delivery: 7-15 business days after shipment, depending on your destination.

Orders will be checked and packed within 5 business days.
We will notify you if any items are out of stock.
Delivery typically occurs within 7-28 business days, depending on your country.

Note: Shipping rates for remote or less accessible countries will be calculated based on logistics and will be displayed at checkout.

We now cover all custom duties and fees to the USA, Germany, France, UK, Canada, Italy, Australia, Spain, Israel, Mexico, New Zealand, and Hong Kong.
For other countries, any import taxes, duties, or taxes are the responsibility of the customer.
Customs authorities may impose additional charges; these are outside our control and are payable by the recipient.
We ship DDU (duties unpaid). Any applicable customs fees or taxes are payable by the customer upon delivery.

Please ensure your shipping address is accurate and complete before placing your order.
We are not responsible for undelivered packages caused by incorrect, incomplete, or insecure addresses.
If your address is incorrect, contact us immediately at ChiquitoMainero6499@outlook.com with your order number.
We cannot guarantee address updates or corrections after shipment; additional fees may apply for redelivery or corrections.
No refunds or replacements will be issued if you refuse delivery or do not pick up your package from the local post office.
Packages shipped from overseas will not be returned to our warehouse if refused or unclaimed.
If you no longer need the items, please contact us to initiate a return request.